This is a web user friendly agreement:
Contact Modern Management at [email protected] for detailed agreements.
1. Why this disclaimer exists
MM services rely on many external technologies, including analytics platforms, authentication systems, accounting systems, CRM tools, LLM providers, cloud APIs and integration layers.
This disclaimer explains what MM is responsible for — and what lies outside MM’s control.
2. Security practices
MM implements security controls including:
- Encrypted credentials
- Role-based access
- Network and infrastructure hardening
- Audit logging
- Backup and recovery processes
These controls protect MM systems, not the systems customers manage.
3. What customers are responsible for
Customers must secure:
- Their own BI platforms
- User access and permissions
- API keys and third-party credentials
- Their internal network and devices
- Sensitive data flowing into any integration
Misconfiguration on the customer’s side may expose data. MM cannot prevent or control this.
4. Universal API dependency disclaimer
MM cannot be responsible for:
- Qlik API outages or changes
- Microsoft Power BI API changes
- Tableau, Xero, Sage, QuickBooks, Salesforce, Zoho API changes
- Authentication issues in Azure, Google or other identity providers
- LLM outages, rate limits or reasoning errors
- Third-party cyber incidents or service downtime
Any degradation, delay or error caused by an external vendor is outside MM’s responsibility.
5. LLM-specific behaviour
AI and LLM systems are operated by third-party providers.
MM has no control over:
- Model reasoning
- Accuracy
- Internal retention
- Vendor uptime
- Rate limits or costs
- Their compliance with external laws
Customers choose what data to send to LLMs and accept full responsibility for it.